Privacy Policy
What we collect, why we collect it, and the choices you have.
Last updated: September 2026
This Privacy Policy explains how Capital Grave Markers handles the information you provide when you browse the site, request a written quote, place an order, or contact our team. We keep this policy short and plain so you know exactly what happens to your information.
Information We Collect
We only collect what we need to answer you and fulfill an order:
- Contact details you enter in a quote or contact form — your name, email address, phone number and the message you send.
- Order details when you buy online — the product, options, personalization text and the shipping information needed to deliver it.
- Payment information is entered on our payment processor's secure checkout. We never see or store your full card number on this website.
- Basic usage data such as the pages you view, collected through standard cookies so the site works and improves over time.
How We Use Your Information
- To prepare and send the quote or answer the question you asked for.
- To process, build, and ship an order you place.
- To send order updates and respond to customer-service requests.
- To keep the website secure and to improve how it works.
How We Share Information
We do not sell your personal information. We share it only with the service providers that help us run the business — for example, our secure payment processor, our email delivery provider, and shipping partners — and only to the extent they need it to perform that task. We may also disclose information if the law requires it.
Cookies
The site uses cookies for essential functions and to understand general traffic patterns. You can control or clear cookies in your browser settings. Blocking some cookies may affect how parts of the site work.
Data Retention
We keep quote and order records for as long as needed to serve you, meet tax and accounting requirements, and resolve any disputes. When the information is no longer needed, we remove it.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below and we will respond within a reasonable time.
Contact Us
Questions about this policy? Reach Capital Grave Markers at [email protected] or call +1 (888) 241-1701. Mailing address: 98 Jansen Ave, Essington, PA 19029.
