How to Order a Grave Marker Online: Step by Step

What are the steps to order a grave marker online?

Our process follows seven steps:

1. Check the cemetery rules for type, size, material and foundation — see Cemetery Headstone Rules.
2. Choose a style from our products, filtered by flat, bevel, slant, upright, bench or ledger.
3. Select the size and granite color (Black, Grey or Red); the price, SKU and photo update with each choice.
4. Pick installation: none, installation or full installation (foundation + installation), priced per product and size on each product page and offered where service coverage is confirmed.
5. Pay online with Buy Online or Pay with Klarna, or use Request a Quote for questions first.
6. Approve the final design and provide cemetery details so the cemetery can approve the memorial.
7. Production and delivery begin once all requirements are complete.

How can I pay for a grave marker online?

Buy Online opens a secure Stripe checkout for card payment. Pay with Klarna opens the same checkout with Klarna selected; Klarna shows its own installment options, which are subject to Klarna’s approval.

From Oct 1 through Dec 31, one base program applies per order to the eligible product subtotal. The options are 15% off for paying in full, 7.5% off with a 3-month installment plan, 5% off with a 6-month installment plan, or a 2–36-month installment plan at 0% interest. Klarna and Affirm are separate third-party financing. Taxes, cemetery or permit fees, installation and foundation are excluded.

How long does delivery take?

Products target shipment within 90 days after all payment, design, cemetery and delivery requirements are complete. Shipping is free across the 48 contiguous states, and Alaska and Hawaii are available for an additional charge.

Installation is not included in the product price. Where our service coverage is confirmed we arrange paid cemetery installation; elsewhere we provide setting guidance.

Can I cancel an online grave marker order?

Yes, but fees depend on timing because each marker is made to order:

What should I have ready before ordering?

Having these details ready makes approval faster:

• Cemetery name, address, section and plot number.
• The cemetery’s written rules on memorial type and size.
• Exact spelling of names and verified dates — see What to Write on a Headstone.
• Any photo or artwork you want on the stone.
• The delivery address and ZIP code for shipping and installation coverage.

Questions before you buy? Contact us or call +1 (888) 241-1701.

What should you have ready to purchase a granite memorial?

To purchase a granite memorial, gather the cemetery’s rules, the chosen product option and the exact inscription first. Compare the written total rather than a starting price alone. Capital Grave Markers offers online product selection and a quote form. The right route depends on whether the listed option meets your needs or requires extra work that must be priced separately.

Save the design name and selected SKU so the order can be matched to the intended stone. Note the size and color as well. Similar photographs can belong to different products, and a color change can change the price. Keep any request for a vase, portrait or extra artwork with the same product record.

Ask who must approve the purchase. The person paying, the plot owner and the relatives reviewing the inscription may not be the same person. Agree on one point of contact for changes. This avoids contradictory instructions and helps the family review one final proof instead of several competing versions of the text.

Before payment, confirm the included work, any separate services and the delivery destination. Review the customer service terms for order changes and support. Keep a copy of the quote, payment records and approved proof. Do not treat a purchase receipt as confirmation that the cemetery has approved the design or that installation has been arranged; those points need their own confirmation.

How can you get a granite headstone quote with clear costs?

To get a granite headstone quote, send the product name, size, color, inscription and cemetery address. Include the cemetery’s written rules and any requested art or accessories. Capital Grave Markers can then discuss a defined order instead of a general photograph. Ask for the product, additions, delivery and installation to be shown as distinct parts of the written scope.

A useful request separates confirmed choices from open questions. For example, identify the design you prefer but say if the cemetery has not yet approved the height. State whether the text is final or still being discussed. That distinction prevents a preliminary price discussion from being mistaken for approval to begin work.

Include enough site detail to discuss delivery. A home address, warehouse and cemetery may have different receiving arrangements. Ask who will accept the shipment and whether the destination can handle the stone safely. If installation is requested, ask whether local coverage has been confirmed. Nationwide shipping is not the same as confirmed installation at every location.

Use the contact page or the product’s request button to begin. Compare the returned quote with the product option you saved. Check the spelling of the product, the dimensions and the selected color before reviewing the total. If something is not listed, ask rather than assuming it is included. Keep the agreed version of the quote with the later design proof.

What records should you keep for an engraved grave marker order?

An engraved grave marker order should have a clear written record of the selected stone, inscription, proof approval and delivery plan. Keep the product’s size, color and SKU with that record. Capital Grave Markers requires design approval before production. A saved catalog picture helps identify a style, but it is not a substitute for the final approved inscription and order scope.

Start a single folder for the order. Add the cemetery’s written rules and the name of the person who confirmed them. Save each quote with its date or version so an older price is not confused with a later change. Keep the family’s final text separate from informal messages that still contain tentative wording.

When a proof arrives, compare it with the master text rather than reading it from memory. Check initials, punctuation, accents and the order of dates. If a correction is needed, identify the exact line and request a revised proof. Do not assume that a note sent after approval has already been applied to production.

The same care applies to delivery details. Confirm the destination, receiving contact and any separate installation arrangement. Save the shipment information when it is supplied. For a change or concern, use the customer service page and refer to the order record. Clear records help the team locate the agreed details without asking the family to reconstruct decisions from several conversations.

What does a headstone delivery service include?

A headstone delivery service moves the memorial to an agreed destination; installation is a separate scope. Capital Grave Markers serves all 50 states. Eligible products may qualify for shipping within the 48 contiguous states, while Alaska and Hawaii require a separate quote. Confirm the destination, receiving arrangements and written costs for the actual order rather than assuming every address is handled the same way.

Ask whether delivery will be made to the cemetery, an installer, a warehouse or another approved location. Each destination needs a contact who can receive the shipment. Give accurate access details and ask what unloading arrangements are required. A street address alone does not show whether the site can safely accept a heavy stone.

Distinguish three dates in your planning: production completion, shipment and final installation. A shipment target is not a guaranteed arrival date or a ceremony date. Transit and cemetery scheduling come after the production steps. If a family event is planned, discuss it early without treating that discussion as a confirmed deadline.

The service areas page lists locations and state coverage. Contact the team to confirm what applies to your cemetery. If paid installation is requested, ask for the local scope and coverage in writing. Keep the delivery and installation contacts together so that the memorial is not sent to a site before the people responsible for receiving and setting it are ready.

How do you order a granite headstone from start to approval?

Order a granite headstone by checking cemetery rules, choosing a listed design, confirming the written scope and approving the digital proof. Capital Grave Markers requires the payment, design, cemetery and delivery requirements to be complete before the shipment target applies. Keep the steps distinct: selecting a product is not the same as approving production or booking an installation date.

First, gather the cemetery address, plot details and written limits. Next, choose the product’s size and color and save its SKU. Prepare the exact inscription with names, dates and any chosen verse or art. Those details let the team discuss a specific order and identify requests that need a separate quote.

Review the costs before committing. Check the base product, personal details, accessories, delivery and any requested site work as separate lines. Read the payment terms that apply to the order. If a listed option does not cover a requested change, ask for written confirmation rather than assuming an online selection includes it.

Finally, read the proof against the master text and resolve any correction before approval. Confirm the delivery contact and installation arrangements independently. Keep the approval, quote and cemetery permission in one place. Use the customer service information when asking about changes or support. A clear sequence protects the family from relying on a sample photo, an early draft or an unconfirmed date as the final order record.

When does the headstone delivery time begin?

Capital Grave Markers describes a shipment target of 90 days for eligible products after payment, artwork, cemetery approval and delivery requirements are complete. That is not a guaranteed delivery or installation date. Ask which requirements remain open on the actual order and confirm the shipment plan in writing. Transit and cemetery scheduling are separate parts of the overall timeline.

An early quote does not start every later step. The family may still be choosing an inscription, the cemetery may still be reviewing the dimensions and the delivery destination may not yet be confirmed. Keep a checklist of those decisions so a delay in one approval is not mistaken for unexplained production time.

Proof revisions also need careful review. It is better to resolve a spelling or date issue before production than to approve a draft to meet an informal deadline. Use one final text and one final proof. Ask the team to confirm when the required approvals and payment conditions have been satisfied for the order.

If a memorial date or family visit matters, state it at the start of the discussion. Ask what can be confirmed rather than treating the event date as a promise. Keep the delivery contact and installer informed once shipment details are available. The service areas information helps with location planning, while the customer service page provides the route for order-specific questions and updates.

Shop Related Memorials